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Will My Health Insurance or Benefits Cover Virtual Physiotherapy?

pt HealthPhysiotherapy, Virtual Care, virtual physiotherapy


The worldwide outbreak of COVID-19 (coronavirus) has led to a drastic number of changes in our personal and professional lives. 

Just about every industry has been impacted in one way or another, and physical rehabilitation has been no exception.

We here at pt Health have responded rapidly to this necessary change in service delivery by shifting our focus to a virtual care model, which allows patients to connect directly with a practitioner via a secure video connection.

We understand that such a sudden change comes with several questions and concerns. One of the most common queries we receive from patients is what kind of insurance coverage, if any, is offered for virtual sessions.

Please see below for an overview of insurance coverage for virtual care, including which providers are currently offering it and how to learn more about eligibility.

To find your region more quickly, please select one of the links below.

National Providers (Motor Vehicle Accidents)

Funding Provider Virtual Physiotherapy Coverage
TD (Security National, Primmum) Pending
Intact (Ontario and Atlantic) Yes
Aviva Yes
Desjardins Yes
Economical Yes
Allstate (Ontario and Atlantic) Yes
Cooperators Yes
Wawanesa Yes
RSA/Unifund Yes
Travelers Yes
Millenium Yes
Echelon Yes
Peel Mutual Yes
AMA Yes
Northbridge Yes
Heartland Farm Mutual Yes
Unica Pending
Middlesex Pending
Grenville Mutual Pending
Claims Pro Yes
Peace Hills Yes
Optimum West

Federated

No

Third Party Insurance Providers

National

Funding Provider Virtual Physiotherapy Coverage
Alberta Blue Cross Yes
Atlantic Blue Cross Yes
Canada Life/Great-West Life Yes
ClaimSecure Yes
Cowan Yes
Greenshield Yes
Group Health Yes
Groupe Premier Médical Yes
Industrial Alliance Yes
Johnson Inc. Yes
Johnston Group (including Maximum Benefit, CINUP, First Canadian, Chambers of Commerce Group Insurance, Retiree Plan) Yes
LiUNA Local 183 Yes – no direct billing available so patient must pay and submit
Manion AX only
Manulife Yes
Medavie Blue Cross Yes
Pacific Blue Cross Yes
Sun Life Yes
Sunlife PSHCP Yes – no direct billing available so patient must pay and submit
Group Source Pending
Blue Cross IFHP No
NexgenRX No
Empire Life No
LiUNA Local 506 No


British Columbia

Funding Provider Virtual Physiotherapy Coverage
ICBC Yes
Vancouver Coastal Health Yes
WCB Yes
MSP No

Alberta

Funding Provider Virtual Physiotherapy Coverage
AHS – Calgary Health Region Yes
AHS – Edmonton Yes
WCB Yes


Ontario

Funding Provider Virtual Physiotherapy Coverage
OHIP Yes
BOC Yes
WSIB Yes


New Brunswick

Funding Provider Virtual Physiotherapy Coverage
WSNB Yes

Nova Scotia

Funding Provider Virtual Physiotherapy Coverage
WCB Yes

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