Virtual Physiotherapy Spotlight: Reshminder Shoan

Kirsten RoesinkPhysiotherapy, Spotlight, Virtual Care

Are you looking to continue your rehabilitative treatment while practicing physical distancing and self-isolating?

Good news! pt Health now offers virtual physiotherapy, giving you the opportunity to receive treatment from the comfort of your own home through video conference technology.

Wondering how virtual physiotherapy works? In this Spotlight, we’ll share some first hand information from one of our physiotherapists with you.

Reshminder Shoan, Physiotherapist at Advance Physiotherapy, Brant 730 Physiotherapy and Brant Active Rehabilitation Centre has been offering virtual physiotherapy here for the past few weeks.

Today, we’re talking to Reshminder about her experience with this service so far.

Q: Tell us about the type of treatments you can provide through virtual physiotherapy.

A: Through virtual physiotherapy, I am able to assess and treat various musculoskeletal conditions. I am able to provide appropriate exercise prescription, education and recommend any products that might be necessary to a patient’s recovery.

I’ve also been able to teach family members how to perform some passive range of motion techniques which has been helpful for patients when manual therapy from a physiotherapist is not readily available during this time.

Q: What has the patient experience been like with virtual care?

A: So far the patient experience with virtual physiotherapy has been overwhelmingly positive. Everyone I’ve been able to treat virtually has been very thankful in having the opportunity to keep the lines of communication open with their physiotherapist.

In times like these where social/physical distancing is of utmost importance for the well-being of all Canadians, my patients have all appreciated the fact that they can still turn to their health care provider in some capacity to help give them guidance through their current conditions/injuries they are having.

Patients have been really receptive to the idea of virtual care and although they still see the value of an in-person visit, for now they are happy to have at least something to help them get through the coming weeks.

Q: Can you share your favourite story of how you helped a patient with virtual care?

A: One specific story that comes to mind is that of someone who has had to work from home in an entirely different environment than what they are used to.

They found that their work station set up at home while using their computer was not always conducive to their current neck and shoulder pain. I was able to virtually see their home set up and provide them with tips on how to position themselves and their computer to best suit their needs.

In clinic we educate a lot on things like ergonomic set up and posture etc. but having the ability to actually see into a person’s home and for them to describe to me exactly what it is they are dealing with has been great.

Learn More Or Book Today

If you’d like more information about virtual care or would like to book a virtual care appointment, please visit our Virtual Care page or call us at 1-888-314-2726.


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